Mandatory Online Induction
Yancoal has produced a generic induction for all workers which covers common aspects and requirements across all Yancoal sites. All workers must complete the online Yancoal Generic Induction successfully before they can access a Yancoal site to perform work.
New workers will be automatically booked into the generic induction as they are registered in the system.
Site-Specific Inductions
In addition to the Yancoal Generic Induction, sites have their own inductions that cover the specific attributes, risks and requirements for working on their particular site. Please find more details and information on the Worker Registration page Step 2.
System User Guides
Contractor Documents
- YCC-HST-FRM-579 Site Induction Authorisation Form (Yarrabee Coal Company)
- Cameby Downs Contractor Induction Approval Form
- Ashton Contractor Approval Form
- SGS Academy Terms and Conditions
- Stratford Coal Induction Authority Form
Moolarben Contractor Documents
- Contractor Approval Form – Mechanical (Underground)
- Contractor Approval Form – Mechanical (Open Cut/ CHPP)
- Contractor Approval Form – Electrical (Underground)
- Contractor Approval Form – Electrical (Open Cut/ CHPP)
- Contractor Approval Form – Underground
- Contractor Approval Form – Open Cut/Projects
- Contractor Approval Form – CHPP
MTW Contractor Documents
- Electrical Nomination Form
- Electrical Approval Form
- Mechanical Nomination Form
- Mechanical Approval Form
- Induction Approval Form
Helpful Resources
Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.
The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.
Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals
Helpful Resources
- Safe Work Method Statements overview
- Safety Management System Knowledge Base
- SafeWork NSW
- WorkSafe Victoria
- WorkCover WA
- SafeWork SA
- WorkSafe Queensland
- Safe Work Australia
- SAI Global
Frequently Asked Questions
Please click to expand the FAQ below.
Where do I register or login to the Yancoal Contractor Management System?
You can find instructions to register on the Registration Process page.
The user guides at the top of the page will help you use the system.
What documents do I need to upload to register my business as a Yancoal contractor?
Depending on the work your business does, you’ll need to upload copies of the following documents when prompted in the system:
- Workers Compensation Insurance policy
- Public & Product Liability Insurance policy
- Professional Indemnity Insurance policy
- Motor Vehicle Insurance policy
- Plant & Equipment Insurance policy
- Company Trade Licences (eg electrical contracting license)
- Health, Safety and Environmental Management System documentation and procedures.
How much does it cost to register a business?
The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.
How much does it cost to register a worker?
Worker registration (subscriptions) in the Yancoal Contractor Management System cost $80 + GST annually for role and competency management, online training, and verification.
The worker subscription renewal date is based on the date the card was purchased, not when it was printed and sent. You’ll be emailed one month prior to expiry to renew the subscription.
How do I renew?
The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.
How do I book inductions for my workers, and how much do they cost?
Inductions are booked during the worker registration process, and depend on your worker’s role for Yancoal (expand Step 2 on the Registration Process page for details).
New workers will be automatically booked into the Yancoal Generic Induction as you register them in the system. It can be completed online and there is no additional fee for the Yancoal Generic Induction.
The site induction schedule will be displayed during role selection in the system. Inductions are scheduled depending on demand.
- Ashton Surface Induction $280 + GST
- Ashton Underground Induction $810 +GST
- Moolarben Site Induction NO COST
- Moolarben Underground Induction $665 + GST
- Austar Surface NO COST
- Austar Underground NO COST
- Donaldson Surface Contractor Induction NO COST
- Premier Surface Induction NO COST
- Cameby Downs Surface Induction NO COST
- Yarrabee Surface Induction NO COST
- Stratford Surface Induction NO COST
- MTW Full Induction $395 +GST
How can I get a refund?
If you believe you need a refund, follow the instructions here.
How long are worker inductions valid for?
The current validity of Yancoal inductions are:
- Ashton: 3 years
- Austar: 3 years
- Cameby Downs: 2 years
- Donaldson: 3 years
- Moolarben: 3 years
- Mount Thorley Warkworth: 2 years
- Premier: 2 years
- Stratford / Duralie: 2 years
- Yarrabee: 2 years
Membership and billing
If you have questions about your invoice or membership, click here.
When will inductions be finalised?
Induction bookings are final upon payment through the Contractor Management System.
How do I add and manage users?
If you need to add additional users, click here for instruction.
Where are training email confirmations sent?
Training confirmations are sent directly to the worker’s training email. You can change the training email in Onsite Track Easy. Find a user guide for this process here: https://kb.pegasus.net.au/display/OCCS/Person
How do I remove a client connection?
If you choose the wrong Yancoal site or accidently add another client, click here for instructions on how to remove the connection.
How long does it take to review my worker’s application?
Worker verification can take up to two business days to be reviewed by the Yancoal team.
Do my subcontractors need to register?
Yes. You must ensure that any subcontractors you have engaged to work at a Yancoal site have registered their business and workers in the Contractor Management System. Ask that they follow the Registration Process.
Who do I contact if I need help or have questions about Yancoal contractor management?
You can contact the team for help in the system. Visit Contact Us.
I have workers at MTW. What do I do?
You will login to the system to manage workers at MTW when you need to:
- book re-inductions for your existing employees (you will see their profiles in the system when you login), and
- register new employees to work at MTW (if you are a new MTW contractor)
You will select a role specific to their work at MTW – for example MTW – Dogman, MTW – Electrical Engineer, or MTW – Gas Fitter. Please note, the MTW – Contractor general role is no longer be available for selection when registering new workers or renewing existing workers. This change does not impact existing, compliant worker profiles in the Contractor Management System.
Can I fast track an application?
Yes, we offers an escalation procedure.
We understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.
How is our data protected?
Please refer to the privacy policy.